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General Policies
All sessions at Inner Windows Therapeutic Practices are non-sexual in nature. At all times the the confidentiality of the session is respected. Inappropriate behavior from the client will result in immediate termination of the session and possible legal action. Inappropriate behavior from a therapist/instructor will result in immediate dismissal from the practice.What to Expect
On the client's first visit, a health history will be required so that proper considerations can be taken to ensure the client's safety. Before each session, the health history will be reviewed with the client prior to treatment, along with any concerns or questions the client may have. Communication from the client during and after the treatment is expected and appreciated to ensure a successful session. Confidentiality of the session is fully respected and will not be shared except under court order or with the signed request of the client. Note: For massage clients, the therapist will leave the room while the client disrobes to their level of comfort for the treatment. The client can expect to be modestly covered, with only the area being treated exposed at any given time. Zen Shiatsu sessions are conducted with the client fully clothed, no oils or lubricants are used.Guidelines for Adhering to Infectious Conditions Policy
Hands-on health care requires the client and practitioner to know and use safeguards against the spread of infectious conditions. Inner Windows' therapists/instructors have received training regarding infectious illnesses and skin conditions, and routinely practice safeguards to protect ourselves and others from the spread of disease. If you have any concern for your personal safety in receiving a massage or instruction or for the personal safety of the therapist/instructor, please speak directly with the therapist/instructor before your session begins.A person who is experiencing abnormal or uncontrollable secretion or excretion of bodily fluids (e.g., abnormal bleeding, vomiting, or diarrhea), should not give or receive a massage or instruction until the condition is resolved. A person who has a highly contagious infection including, but not limited to, chicken pox, measles, strep throat, a serious flu infection, or an infectious skin condition such as impetigo, staph infection, etc. should not give or receive a massage or instruction until the condition has passed the infectious stage. The therapist/instructor will use disposable gloves, a finger cot, or adhesive bandage if the skin on his/her hands is broken due to cuts, burns, abrasions, chapping, or damaged cuticles.
Weeping lesions or infected wounds (on the therapist or client) should be brought to the attention of the therapist. The therapist/instructor may work around, but not directly on, any open wound, weeping lesions or any infected area. Depending upon the condition the therapist/instructor may choose to cancel or reschedule the appointment. (Please refer to the Referral Policy outlined below.)